Leaping Lizards!

Full marks to the Brabantia Customer Service Dept [and Kevin A. in particular] My ‘whirligig’ [Rotary Dryer] was definitely on its last leg – we brought it here from London and it must be over twenty years old. Charlie the dog thought it was a tree, and his frequent application of uric acid had corroded the pole to the point where the bottom section was eaten away and had to be removed. The dryer was only ¾of its original height.

Two summers ago we debated replacement. But thought the price of ‘decent’ dryers was prohibitive [too many Cornerstones bills] Last summer we studied the market again, and settled on the one we wanted [Brabantia Lift-O-Matic] If you must buy something like that new, then buy to last. Then last week I saw that the cash’n’carry had a seriously significant reduction on the price of the BLOM. I bought it.

I brought it home, and Bob bashed the soil spear into the ground with his trusty mallet, and up went the dryer. Lovely. But the cover had a long split – which went right through on both sides. The Website not only had facilities for email – but also for photos. I sent off my email and photo on Thursday afternoon. Within an hour, Kevin had emailed a reply.

He said that a replacement cover would be with me within a few days- but he apologised that it may not be a green one.

On Monday afternoon, my new cover arrived – pale blue and printed with a lizard design. How cool is that?! So full marks to this company for excellent service. All I need now is the sort of weather which is appropriate for pegging out my washing! Thanks Kevin