Wednesday 3 October 2012

Washing My Dirty Laundry In Public!

timne tabs

Thank you to Approved Foods – who received my e-mail and have credited my account IN FULL for the cost of the tabs! I did write in a friendly and positive way – and said I was usually 100% happy with their service, and I think it is important to acknowledge how promptly they have dealt with this one.

Brilliant result!

6 comments:

  1. I've never been quite brave enough to try an Approved Food order, but if their customer service is that good then I feel myself a little more tempted
    x x x

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  2. I got my AF order yesterday and in my so-called "Lucky" box for £1 I got a box of these. Thought of you! I shan't be asking for a refund though as the amount is probaly about 10 or 15p.

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  3. Nice to know that a point can be made nicely, and still reap results! Well done, both parties!

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  4. always good to have decent customer service.

    Gill in Canada

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