The Opposite Of "Deliver Us From Evil"?

I was decluttering a file of household documents last week, and a delivery note fell out. With slightly strange wording

"Delivery caused by goodwill" - what could that possibly mean?

Delivery in the Close is usually done by the postman, the milkman, the supermarket chap, the meds from our surgery or the impatient Amazon//online guys. Nobody hereabouts is need of delivery by a midwife, nor 'ministry of deliverance' from the Vicar. So what is 'delivery 'by goodwill'?
I looked for further clues - it is from Neff, and 'these parts should be fitted by a suitably qualified person'. Then I checked the date [1996] and the address [Kirby Muxloe] and what these parts were...

Then everything made sense. In the spring of 1996, we moved into the new Manse [built 1992], which had a fancy Neff double oven with gas hob. But no operating instructions.
I contacted the company, and they said they'd send a set of booklets. This was the delivery note that came with them. I presume 'caused by goodwill' means 'we are not going to charge you for these'

Thirty years on, times have changed so much. Most manuals are available online. I've just passed my older Janome Sewing Machine on to a friend from the Craft Group. I could find all the accessories - but not the manual. It took less than 10 minutes to find it online and print it off for her. 

When we left Kirby in 2015, I left all the appliance manuals behind for the next occupants! The phrase 'delivery caused by goodwill' sounds so friendly and charitable, doesn't it? It is always good to find helpful customer service departments.

Can you recommend any companies which go "above and beyond" ?